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Return & Refund Policy

Commitment to Your Satisfaction

At Fullz Documents, we recognize the critical nature of our services and the trust you place in us to deliver accurate and legally registered documents. We take this responsibility very seriously and have crafted a return and refund policy that reflects our commitment to your satisfaction. This policy ensures that any concerns with the registration or accuracy of documents are addressed promptly and fairly.


Return Policy

1. Eligibility for Returns:

Returns are accepted if there is a discrepancy in the registration status or the accuracy of the information on the documents provided. You can return documents within 30 days of receipt if they do not meet the standards promised at the time of purchase.

2. Condition for Returns:

To qualify for a return, documents must be undamaged and in the condition they were received. This ensures that we can effectively address any registration issues directly with the issuing authorities or correct informational inaccuracies.


Refund Policy

1. Assessment of Return:

Upon receipt of the returned document, we will inspect it to confirm that it meets our return conditions. We will then verify the registration discrepancies or informational inaccuracies you have reported.

2. Processing Your Refund:

If the return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. We are committed to resolving these issues swiftly to minimize any inconvenience to you.

3. Partial Refunds or Declined Returns:

In cases where documents are returned damaged or with alterations not previously reported, the return may be partially refunded or declined. We will communicate any such decisions to you clearly, outlining the reasons and any next steps.


Initiating a Return

1. Contact Us:

Please contact our customer service team through our website to initiate a return. Include your order number and a detailed description of the issue with the document. Our team will guide you through the return process and provide any necessary support.

2. Shipping Your Return:

You will be responsible for the shipping costs associated with returning the document. We recommend using a traceable shipping service to ensure the document arrives back to us in the proper condition.


Exceptions and Special Instructions

Should your situation require special attention or fall outside the typical scenarios described, please reach out directly. We understand the sensitive nature of our services and are prepared to handle exceptional cases with the utmost care and discretion.


Contact Information

For any inquiries or further information about our Return & Refund Policy, please contact us through our website. Our dedicated team is ready to assist you and ensure your experience with Fullz Documents meets your expectations.

At Fullz Documents, we value your trust and strive to deliver services that you can rely on. We are dedicated to ensuring your satisfaction with every transaction and addressing any concerns with precision and responsibility.

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